"LUKA LABEL " is committed to your satisfaction. If you have purchased digital/hard goods/subscriptions from LUKA LABEL and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
- Refund must be requested in writing by contacting [email protected]
- A request of refund must be made within 30 days of the original purchase date
- Hard goods must be returned to LUKA LABEL immediately, according to the instructions you will receive once contacting [email protected] as directed in step 1.
- The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in LUKA LABEL sole, reasonable discretion.
Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on https://lukalabel.bigcartel.com/
- Item
- Item
Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:
- Refund must be requested in writing by contacting [email protected]
- A request of refund must be made within 30 days of the original purchase date
LUKA LABEL is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact LUKA LABEL at [email protected] for any questions related to our policy, or to let us know how we can help.